There is a 'Why' option on Billing Opportunities screen which explains why something is not billable.
Check the 'Why' box to display the Why on the screen:
Click in the question mark to execute the Rules Trace Log to see the details:
There is a 'Why' option on Billing Opportunities screen which explains why something is not billable.
Check the 'Why' box to display the Why on the screen:
Click in the question mark to execute the Rules Trace Log to see the details: