How do I reset a user's locked account

This article will explain the steps needed to reset a user's locked account.

Users are only given 3 attempts to login, before being locked out of their
account for 20 seconds.

_Note: Both the number of login attempts and the lockout time are configurable
in the _

Configuration Options.

In order to reset the account lockout, access the Account…

• Click on Edit.
• Click on the Lockout Reset
• Exit the Account.