How do I copy Client Documents
  • 19 Dec 2023
  • 2 Minutes to read
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How do I copy Client Documents

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Article summary

Client Documents are found in Engagement > Account Documentation > Client Documents.

On the client documents page (meddocs.aspx) there is a copy feature. Copying client documents now shows a popup to confirm the copy. Depending on how many documents in the list have a submitted form attached to them, you'll get different text in the popup, as well as an option to copy the form submissions

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Form submissions can be viewed and edited here on the edit client document screen

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Whether or not a client document supports form submissions dependings on how its type was configured in configuration > reference libraries > client document types

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If a single row is selected and the copy button is pressed...

  • If the client document references a PDF, the popup will indicate that PDFs will not be copied

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  • If the client document references a linked FORM then, the system will check to see if the form has been submitted for the selected row
  • If there is no submitted form then the popup will display a message that there is "no form submitted and only the document information will be copied"

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  • If there is a submitted form, the popup will display a message asking if the user wants to copy the submitted form. And will ask the user to check a box if they would like the form submission copied. The default is NO (unchecked)

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  • If the answer is YES (checked) then the system will copy the form submission (header and data) and link the new submission header pkey to the new client document

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  • if the user cancels the copy, nothing will be copied

If multiple rows are selected and the copy button is pressed...

  • The system will check to see if any are of the form type
  • if any are, the system will then check to see if any have a submitted form
  • If any one of the rows has that then pop up the message that "one or more of the selected rows has a completed form. Do you wish to copy the forms for all rows with submitted data?

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Note that if you want to copy the forms for some and not for others, you should break up your selections into groups and try again."

  • If yes, then copy the client document (meddoc) and copy any attached submissions and attach the new submission as in the single row case.

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  • If no, then copy the client docs and do not copy any attached forms.
  • if the user cancels the copy, nothing will be copied

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