- 16 Jun 2021
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Why won't the phone number I entered save
- Updated on 16 Jun 2021
- 1 Minute to read
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This article will explain a reason as to why an entered telephone number will not save.
In order for a phone number to be entered and saved, the phone number must be formatted with a 3 character area code and a 7 digit number.
Any format variant is okay as long as there are 10 significant digits.
- (223) 444-5555
- 223.444.5555
- 2234445555
- 223-444-5555
- Etc.
When entered that way, the system formats it to (223) 444-5555.
When extra characters (such as 1+, +1) are entered in the phone number, imPowr formats the number as (+12) 234-445555, causing the length to be too long and resulting in the following message being displayed:
The message occurs on the validate prior to the save. So, no checking takes place until you click Apply or Save.
This is typically the reason why a phone number does not save.