Can you assign secure messages to someone when on vacation, leaves a position?
Can you push out scheduled reports, including by email?
Can partner portals be used for sharing files?
Can referral sources – person and organization - be tracked? (who referred when and for what)
And can referrals provide pre-identified needs instead of at intake?
Answers:
No, we cannot currently assign secure messages to others when the recipient is on vacation
No, but the "leaves an organization" would be something we can consider as part of our future design
No, we do not currently have a way to push out scheduled reports. Users should login and look at the live information
No, our Partner Portal does not currently allow for the sharing of files, but that would be reasonable to consider for future IMPOWR functionality
Yes, referral sources can be tracked and be reported on
We have referrals for well curated handoffs between organizations, and applicants that allow for the capturing of this information. Other sections of IMPOWR (such as for inbound calls) also provide a way to track this information)