A quick way to set up Staff Accounts is as follows:
1.) Create an account in the system - go to the Staff Accounts in the Engagement Menu (Engagement > People > Staff), click on Add...select an Account Type of Staff, enter their first and last name, and click Check for Accounts with Similar Names. Choose to create a new account, unless one is found.
2.) Go into the account and click Edit.
3.) Add the person's email address to the Email panel on the General Information tab. Without an email, they cannot access IMPOWR.
4.) Add in an account role (find the Account Roles panel in the General Information tab and click on '+' to add an account role). Recommendation: if you want them to have the same access as another person you know, add that same account role as that person to the new account. Without an account role, the system does not know what to give them access to, so it will not log them in.
5.) Click on Apply to save your work.
6.) Go to the buttons on the dark blue bar on the top of the page and look for the one that looks like a lock or handbag. Click on that - that is to manage passwords.
7.) Select option 1 and click Proceed. (This resets their password... when they login for the first time (with their email address), they enter anything into the password field and hit the enter key on their keyboard... the system will then prompt them to enter a password. In many cases, passwords must be at least 12 characters in length, cannot use names or addresses or other personal information, cannot have letters or numbers in sequence, and cannot be any of the 1000 most commonly used passwords.
8.) The new user may have to log in again, but the next time they do, they should use the new password that they set up. After they log in, they can always change their password by clicking their logo picture on the upper right of the screen, at any time.