Any program that has the tab 'Program Operations' selected will appear on the Staff Action - Work Queue page. As programs are added to an organization, the list can be quite long even though a given user will typically only need access to the work queue for one program, but because of this...
- Users must scroll far to find their program or their residential home
- this is not a huge issue because the system does remember the last selection - but it could be frustrating for new users
- Users can complete actions at program or residential homes for which they are not associated
- this could potentially be an issue for organizations because of the risk of a staff person either purposely or inadvertently improperly completing an event for the wrong program or residential home
To address these concerns, access to the Staff Action - Work Queue page can be restricted to only those individuals who are staff members and who are linked to a program or are associated staff supervisors.
This restriction is set up in the Configuration Options (System > Settings & Security > Configuration) and will be done at a global level as a customer policy and apply to all programs, not just specific programs. (The default for these settings is that the restrictions are turned off.)
To turn the restrictions on, set the Settings Value for either one or both of the restrictions to 'Yes', and then Save & Apply:
