How can I customize my Staff Action Plan note templates based on my program

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Each program can have its own custom note templates. These default templates will copy into the Staff Action Plan when the program is selected. (Note: users can override these templates from within the Staff Action Plan.)

To create a default note template for your program, please do the following:

  • Navigate to the program and click on its ID to open it
  • Enter the Edit mode of the program
  • Go to the Program Operations tab
  • in the Operations Settings panel, look for the Note Templates section

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  • Click on 'Default Support Note Template' or 'Default Checklist Note Template'
  • Create the template by entering the text you wish to use, along with the appropriate layout

Example:
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  • Click Save to save your template design

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  • Click Save to save the changes made to your program

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Your Note Templates will display when your program is selected:

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Example:

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